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WhatsApp rolls out AI tool

Publish date: 22 April 2024
Issue Number: 1073
Diary: IBA Legalbrief Africa
Category: Technology

Meta has started to roll out its WhatsApp generative AI tool to select users in SA ahead of a wider launch. The Meta AI tool will be able to respond to written questions, chat with users, generate ideas, and make images through WhatsApp. Fin24 reports that the search bar normally at the top of the WhatsApp chat page will be converted into an AI tool that can generate responses to questions. It also provides a host of suggested questions for users to enter. The Meta-owned company claimed that personal messages sent to friends and family will not be read by the AI tool. ‘The most important thing to know is that your personal messages with friends and family are off limits. Your personal messages remain end-to-end encrypted, so no one else, including Meta, can see them,’ the FAQ page read.

Full Fin24 report

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